ForecastCity Help

Change account settings, manage AI Memory and contact Support

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Change account settings, manage AI Memory and contact Support
ForecastCity · AI Trading Assistant guide

Finding a setting across account menus, checking live subscription plan prices or reaching support takes only seconds with AI Trading Assistant. Tell the Assistant what to update in your own voice or in plain words. You get a confirmation card showing the old and new values, with Confirm and a 10-minute Undo button.

Example: Click Speak and say: "Set my timezone to Europe/London, turn on Telegram and push alerts, and send my weekly report Saturday at 08:00."

Site settings change card, Memory menu and Support request card in AI Trading Assistant
Site settings change card, Memory menu and Support request card in AI Trading Assistant
  1. Site settings change card (old to new): Shows the current value and new value for each setting with Confirm and a 10-minute Undo window.

  2. Memory for this chat and Temporary chat: Lets you pick which journal account the Assistant reads, turn on Temporary chat or review saved preferences.

  3. Message to the support team card: Drafts your support ticket with automatic secret scrubbing so you can review and click Send.

How do I change profile, display and notification settings?

Ask "What are my current account settings?" at any time. Or tell the Assistant to update any of the four setting areas (one area per confirmation card):

  • Profile, language and timezone: Say "Change my timezone to Asia/Tehran" or Europe/London to match high-volume killzones. You can also say "Switch language to Persian (fa)" or "Set my experience to intermediate."

  • Display density, chart panels and active markets: Say "Switch display mode to pro", "Set my active markets to Forex, Cryptos and Commodities", or "Turn on drawing Magnet mode."

  • Notification channels, quiet hours and weekly report: Say "Turn off sound and email alerts but keep Telegram and push on". Or say "Set quiet hours from 23:00 to 07:00 and send my report Sunday at 09:00."

  • Community trade sharing privacy: Say "Share my journal trades in Community, hide my lot size and dollar amounts, and limit visibility to followers."

How do I check live subscription plans and discounts, and what stays manual?

  • Check live subscription plans, sales and discount codes: Ask "How much do subscription plans cost right now?" or "Do I have an active discount code?". The Assistant reads live numbers from the subscription pricing page. It also explains that all paid subscription plans unlock the exact same features and differ only in duration and price.

  • Manual account security settings: To protect your account, the Assistant never changes passwords, two-step sign-in (2FA), signed-in devices, your email or API keys from chat. Instead, it gives you a direct link to your account security page.

  • Manual billing and subscription plan changes: Payment methods, subscription plan purchases or cancellations and account deletion also stay manual. When you ask about them, the Assistant links you straight to your billing and subscription page.

Live subscription plan prices and direct links to account security and billing pages in AI Trading Assistant
Live subscription plan prices and direct links for manual security and billing pages in AI Trading Assistant
  1. Live subscription plans and discounts answer: Quotes live prices, active sales and discount codes from the pricing page and confirms that all paid subscription plans include the same features.

  2. Direct links for manual security and billing pages: Opens the exact security or billing screen whenever an action requires your direct confirmation outside chat.

How do I manage memory and contact Support in the Assistant?

You control what the Assistant remembers about your preferences. You can also message the ForecastCity support team for free even when your monthly AI allowance is at 0%:

  • View and edit memory by voice or text: Ask "What do you remember about me?". Or say "Remember that I trade the 4CastMachine AI intraday strategy on 1h and 4h and prefer short answers."

  • Switch journal accounts or turn on Temporary chat: Click the brain icon in the Assistant header to pick an account in Memory context or choose General knowledge only. Turn on Temporary chat for a one-off chat that saves no history or memory.

  • Send and track support requests (My support requests): Describe your issue to the Assistant to open a Support request card (which automatically scrubs any password, API key or card number) and click Send. You have 10 minutes to click Take back, and specialist replies appear under the lifebuoy icon with one-click translation.

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Last updated: 11/10/2026